Contact Us

We're happy to help with questions about our books, orders, shipping, customer service, or wholesale opportunities.

To provide efficient service and maintain a clear record of customer requests, our primary method of communication is online messaging through our website.

Customer Support

For assistance with:

• Existing orders
• Shipping and delivery
• Order cancellations or changes
• Damaged or defective books
• Missing or incorrect items
• Product questions
• General customer service

Please use the chat button on our website to contact us through Shopify Inbox.

If you're contacting us about an existing order, please include your order number whenever possible.

Using written communication allows us to review your order information, keep an accurate record of your request, and provide the appropriate resolution as efficiently as possible.

Wholesale & Retailer Inquiries

Interested in carrying our books in your store, business, or organization?

Please visit our Wholesale / Become a Retailer page to apply for a wholesale account.

Prospective and existing wholesale customers are also welcome to contact us through the website chat with questions about:

• Wholesale accounts
• Product availability
• Wholesale pricing
• Opening orders and reorders
• Shipping
• B2B order approvals
• Retail opportunities
• Larger or special orders

Telephone Contact

We do not provide general telephone customer service at this time. Our website chat is the primary support channel for regular customer inquiries.

Telephone contact may be made available in certain circumstances, particularly for approved or prospective wholesale/B2B customers, larger commercial orders, or situations where a telephone conversation would be helpful.

Where appropriate, we may provide a business contact number or arrange a telephone conversation directly with the customer or retailer.

Please begin by contacting us through the website chat so we can determine the best way to assist you.

Order Cancellations

If you need to cancel or change an order, please contact us through the website chat as soon as possible after placing your order.

Because our books are printed on demand, cancellation or modification is only possible while the order can still be stopped before production or fulfillment progresses too far.

Please include your order number in your message.

Response Times

We aim to respond to customer and wholesale inquiries as promptly as reasonably possible.

Messages received outside regular business hours, on weekends, or on holidays may require additional response time.

How to Reach Us

For customer service, order assistance, product questions, or wholesale inquiries, please use the chat button available on our website.

For certain wholesale, commercial, or exceptional circumstances, telephone communication may be arranged after initial contact through the website.

We look forward to assisting you.